Partial outage in SE

Incident Report for Mercur Solutions AB

Resolved

This incident has been resolved.

Posted Oct 21, 2026 - 15:25 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 21, 2026 - 12:29 CEST

Update

Our cloud provider have applied a fix and are seeing improvements.
We continue monitoring the situation closely, and will provide updates when more information becomes available.

Posted Oct 21, 2026 - 12:09 CEST

Identified

We have identified that the issue is caused by a problem with our cloud provider.
We are monitoring the situation and will provide further updates as more information becomes available.

Posted Oct 21, 2026 - 11:07 CEST

Investigating

We have received reports of slow service and disconnections. We are investigating the issue.

Posted Oct 21, 2026 - 11:01 CEST

This incident affected: Sweden (Web Services).